Review of artificial intelligence?based question?answering systems in healthcare

Use of conversational agents, like chatbots, avatars, and robots is increasing worldwide. Yet, their effectiveness in health care largely unknown. The aim this advanced review was to assess the use agents various fields care. A literature search, analysis, synthesis were conducted February 2022 PubMed CINAHL. included evidence analyzed narratively by employing principles thematic analysis. We reviewed articles on artificial intelligence-based question-answering systems Most identified report its effectiveness; less known about use. outlined study findings explored directions future research, provide evidence-based knowledge systems. This article categorized under: Fundamental Concepts Data Knowledge > Human Centricity User Interaction Application Areas Health Care Technologies Artificial Intelligence